Frequently Asked Questions

Who are eligible to generate e-way bill ?

The e-way bill can also be generated by the consignee (or consignor), who is either a registered person or a carrier of goods. The common portal allows the unregistered carrier to enroll and generate the electronic way bill for goods …


What are the requirements of E-way bill ?

Section 68 of this Act provides that the Government can require any person responsible for transporting goods exceeding a specified value to bring with them such documents and devices as are prescribed. Rule 138 of the 2017 CGST Rules prescribes …


What does an E-way bill means ?

An e-way bill, which is required to be carried by any person responsible for the conveyance carrying goods exceeding fifty thousand rupees, as mandated under Section 68 of Goods and Services Tax Act and Rule 138 of the rules thereunder. …


What to do if I have forgotten my password and username ?

Forgot your password or username? Then use the "Forgot Username" or "Forgot Password" facility on the portal to retrieve it or create a new one. After authenticating via OTP, the user must enter certain details. The username and password will …


What does it means it is showing that your system has been blocked ... please try again later ? what is the solution ?

This means that the system has blocked your account for security reasons. This means that the system has blocked you account for security reasons. After 5 minutes, it will be unblocked.


What is the solution if it showing your account has ben frozen ?

This means that your account is frozen. It could be because you have cancelled your registration, or your GSTIN was deactivated in the GST Common Portal. To check the status of your GSTIN, please visit the GST Common Portal (www.gst.gov.in).


It is showing invalid log in ...check your user name and password , What is this indicating ?

This indicates that you tried to log in to the e-way bill system using an incorrect username or password. To login to the system, please verify the username and password. Forgot your password or username? Then please use the "Forgot …


It is showing I have already registered whenever I try to register as transporter , what is this indication ?

This indicates that you have already registered on the eway bill portal. You will need to provide your PAN, business details, and create your username and password. These details will be required to log in to the e-way billing system. …


What does it means it is showing I am already registered in GST and register by using that GSTIN ?

This means that you are a taxpayer registered with valid GSTIN. A validation is done on your PAN. To register as a transporter, you don't need to enroll again. Instead, use your GSTIN for registration on the e-way bill portal.


What does it means if it is showing invalid Aadhaar on registering as transporter ?

This indicates that your Aadhaar Number and name in Aadhaar, as well as mobile number, have not been validated by Aadhaar. Enter correct information. The Aadhaar number does not have to be provided for the enrolment process. However, it is …


What does it means if it is showing invalid PAN details on registering as transporter ?

This indicates that your PAN number and name are not being validated by the CBDT/income tax system. Please enter your exact name and number exactly as in the income tax database.


What is the process to register and to get Transporter Id ?

Transporters must provide all information necessary to enroll on the EWB portal. After providing the required information, the EWB system creates the transporter ID. The user manual contains all the information required.


What does Transporter ID means ?

TRANSIN, or Transporter ID, is a 15-digit unique number generated automatically by EWB for unregistered transportation companies. It is generated once the transporter enrolls in the system. This system is similar to GSTIN format, and is based upon state code, …


Why it is important for transporters to register under e-way bill ?

Some transporters may not be registered under the Goods and Services Tax Act but they cause the movement goods for their clients. To get a 15-digit Unique Transporter ID, they must register on the eway bill portal.


It is displaying the wrong mobile number or address when I try to register. What should I do or what does it mean

This indicates that your business registration details have been updated in the GST Common Portal. To pull the most recent data from the GST Common Portal, please click the "Update from Common Portal" button on the eway bill Portal. If …


what is this meaning ,If it is showing invalid GSTIN while registering with my GSTIN ?

This means that your GSTIN details are not available in the GST Common Portal. Check the GSTIN you have entered.


What is this indication If it is showing no phone number with GSTIN while registering ?

This means that the e-way billing system cannot obtain the contact details (mobile phone number of email address for your GSTIN) from the GST Common Portal (www.gst.gov.in). Contact GST helpdesk 0120-4888999


It is showing I have already registered whenever I try to register , what is this indication ?

This indicates that your GSTIN has already registered on the electronic bill portal. You have also created your username & password on the electronic bill system. These credentials will allow you to log in to the e-way billing system. Forgot …


Is this important to register once again in e-way portal even if I have registered in GST portal ?

Yes. All the persons who is registered under GST have to register on the e-way bill portal : www.ewaybillgst.gov.in using his GSTIN. Once GSTIN has been entered the system will send an OTP via registered mobile number to GST Portal. …


The e-way bill site is not clearly visible , what is the solution for it ?

Check that your browser is the correct version as recommended by the eway bill portal. Also, check security settings and display property. This site works best when viewed with Internet Explorer 11 and above, Firefox 43.5 or higher, Chrome 45 …