Frequently Asked Questions

What does over Dimensional Cargo means ?

A cargo referred to as Over Dimensional Cargo is a cargo that is carried in a single unit and exceeds the dimensions prescribed by rule 93 of Central Motor Vehicle Rules 1989, made under the Motor Vehicles Act, 1998.


When detention report can be upload ?

The transporter can upload information to the EWB system if a vehicle is intercepted and held for more than thirty minutes. To address the grievance, the detention report will be sent to the relevant senior GST State/Central officer.


What does detention report means under grievance menu ?

If the goods or vehicle of the taxpayer/transporter have been held by tax officers for longer than 30 minutes, the transporter can upload the detention report to EWB Portal. This will immediately reach the designated officer so that he can …


Is it possible to upload the available master to e-way billing ?

Yes. You can upload customer, supplier, and product information to e-way billing system. Simply prepare the data according to the portal's tools option and then upload the master option once you log in.


Why EWB allow users to create masters to enter ?

EWB allows users to create masters - client masters, supplier masters, transporter masters, product masters - and enter them into the EWB system. These masters will make it easier for the user to generate e-way bills. The system automatically populates …


Why the reports can be generated only for a single day ?

Reports can be generated daily by the user. The reports can only be generated once per day due to the criticality of the system's performance. You can modify the date to generate the report. The user should generate a report …


In what numbers sub-users can be created ?

Each principal/additional business place can be used to create a maximum of 10 sub-users. This means that a tax payer can only have one principal business location and no other place of business. He can also create 10 sub-users. Tax …


Why a taxpayer need sub users ?

Most often, the taxpayer or authorized individual cannot operate or generate EWBs. In this case, he may authorize his operator or staff to do so. He wouldn't mind sharing his credentials with them. Some firms have 24/7 business operations, while …


How can the taxpayer update his business name, email, address or mobile number in the e-way bill system?

In general, a registered GSTIN holder will be identified as a supplier or recipient. He will then be permitted to work as a supplier or recipient. If a registered GSTIN holder has been designated as a transporter, he will generate …


In the e-way bill system how does the taxpayer become the transporter?

In general, a registered GSTIN holder will be identified as a supplier or recipient. He will then be permitted to work as a supplier or recipient. If a registered GSTIN holder has been designated as a transporter, he will generate …


For using API Interface, what are the pre-requisites out there?

API interface allows site-to-site integration between taxpayer's website and the EWB system. Large taxpayers who generate more than 1000 invoices per day or e-way bills per hour can use API interface. To use API interface, taxpayer must meet the following …


What are the benefits of having API Interface

A registered individual generates invoices using his IT system. He logs into EWB to enter e-way bill details, and then generates eway bills. The taxpayer must make two entries here: one for invoice generation in his IT system and another …


What do you mean by API Interface?

An API interface allows for site-to-site interconnection of two systems. This allows the taxpayer to link his IT system and EWB system, generating EWB from his IT solution. The taxpayer does not need to enter the details for the Portal. …


How can a registered person integrate their systems with the eway bill system in order to generate the e -way bills from their own system?

APIs allow integration of e-way bill system with registered persons' systems. To avail this facility, the registered individual must register the details of the servers of the systems through which he/she wishes to generate the eway bill using the APIs …


List down the benefits of Bulk generation facility.

The bulk generation facility has the following benefits: 1 Multiple e-way bills can be generated in one go. 2 It prevents double-keying of invoices in order to generate eway bills. 3 It prevents data entry errors while entering the information …


On e-way bill portal, the Bulk generation facility can be used for what kind of activities?

Bulk generation can be used for: 1 Generation of E-way Bills, 2 Updation of Section-B of E-way Bills, 3 Generation of Consolidated E-way Bills. Please refer to the manual of bulk generation tools on this portal.


How can we use the facility of Bulk Generation?

You will need to create the e-way bills requests via JSON file in order to use the bulk generation facility. You can do using anyone from of two ways. A registered taxpayer, or a transporter, can create the JSON file …


How the mobile app is downloaded?

Only taxpayers and enrolled drivers can access the mobile app. It is not available on Play Store. Login as the main user and choose "for mobile app" under the registration menu. The system will ask you to choose the user/subuser …


What does Bulk generation facility mean ? Who can use that?

This facility allows users to upload multiple invoices at once and generate multiple eWay bills. The taxpayers and transporters can use this facility if they have an automated invoice generation system. They can create bulk requests for eway bills from …


To generate the e-way billl how can taxpayer use the Android app?

The taxpayer must register the IMEI number (International Mobile Equipment Identity), of the mobile phones that he plans to use to generate the eway bill using the eway bill system. For more information, please refer to the portal's user manual …