Frequently Asked Questions

Multiple ecommerce models allow customers to book a hotel via ECO-1, which is then integrated with ECO-2, who has an agreement with the hotelier. In such a case, ECO-1 won't have any GST information from the hotelier. In such cases, which ecommerce operat

TCS will be collected by the e-Commerce operator which will do payment to the supplier for that supply. In this instance, it will be ECO-2.


What is the supply location for the ecommerce operator to recharge the talk time of Telecom Operator/recharge of DTH/in relation to the convenience fee that customers pay for booking air tickets or rail through its online platform?

According to the section 12(11) of the IGST Act, 2017, the address in record of the customer with the supplier of services is the location of supply.


Does the e-commerce company have to provide a statement if yes , what details must be included in the statement?

Every operator must electronically file a statement detailing the outward supplies of goods and services made through it. This includes the returns of goods and services. It also contains the TCS amount it collected during the month in FORM STR-8. …


How can TCS be credited in the cash ledger? Is it permissible to refund such TCS credit in the cash ledger in accordance with section 54(1) of 2017's CGST Act?

TCS collected must be deposited separately by the ecommerce operator under the respectvive Tax head (i.e. TCS collected is to be deposited by the ecommerce operator separately under the respectvive tax head (i.e.,. The statement (FORM GSTR-8) filed by the …


How a person can claim on credit of TCS ?

The operator will deposit the TCS amount with the appropriate Government. This electronic cash ledger will reflect the amount of TCS collected from the actual supplier. It is based on the statement filed in FORM GSTR-8 by the operator under …


Is there a time limit within which this TCS (Tax Collection at source ) must be transferred by the ecommerce operator to Government account?

Within 10 days of the month ending in which the amount was collected, the operator must pay the appropriate government the amount.


TCS is collected by an ecommerce operator at the net of returns under Section 52. Sometimes, sales return exceeds sales. Therefore, negative amounts can be reported?

It is not possible to declare a negative amount. The next tax period will not be affected. This means that if the returns exceed the supplies during any tax period, it will be ignored in the current and future tax …


Customers of ecommerce businesses often return their goods which is normal . What will happen to these sales returns?

A company that e-commerce uses is only required to collect taxes on the net amount of taxable supplies it makes. The supply return (or value) of supplies may be adjusted to reflect the total value of all taxable supplies received …


TCS payment through Input tax credit of the operator to deposit TCS. No. TCS payment through Input tax credit of an e-commerce operator is not permitted. Is page 7 of 11 allowed under Section 52 (3) of 2017 CGST Act?

No ,TCS payment is not permitted through Input Tax Credit of e-Commerce operators


Is there an exemption for Gold if the rate of GST on Gold is only 3%. TCS on it would reduce the seller's margin ?

No, these exemption is not allowed by TCS .


Is the TCS collected for import of services or goods?

TCS will not collect any taxes that the recipient has to pay on a reverse charge basis. TCS would not be able to collect on imports of goods, as they would fall under the authority of the Customs Act 1962. …


Is TCS to be collected on supplies issued by the taxpayer composition?

As per section 10(2)(d) of the CGST Act, 2017, a composition taxpayer cannot make supplies through e-commerce operator. Thus, question of collecting TCS in respect of supplies made by the composition taxpayer does not arise.


Is TCS collected on supplies for which the recipient must pay reverse charge tax?

No, TCS is not reuired in it .


Does TCS will be collected on exempt supplies or not ?

No , TCS will be not required to collect .


When a e-commerce operator should collect TCS (Tax Collection at source ) ?

TCS must be collected after supply has taken place through an e-commerce operator. If the business model dictates that the consideration will be collected by the operator, regardless of whether or not it was actually collected, then TCS for such …


Does every e-commerce seller need to collect taxes in the place of the actual supplier?

Yes. Every ecommerce operator must collect tax from suppliers who supply goods or services via ecommerce operators. The consideration for the supply is to also be collected by said ecommerce operator.


Do you prefer to calculate the net taxable supply value at GSTIN or gross level?

The net value taxable supplies value will be calculated by GSTIN ?


What does " Net Value Taxable supplies " means ?

The "net value taxable supplies" refers to the total value of all taxable supplies, goods, or both, that were made by registered suppliers through an e-commerce operator during a month. Page 5 of 11 is reduced by the sum of …


Does it make sense for eCommerce companies that are already GSTIN and GSTIN registered to register separately for TCS?

E-Commerce operators must obtain separate registration for TCS regardless of whether they are already registered under GST as a supplier and have GSTIN.


As they work from abroad, foreign e-commerce operators do not have a place of business in India. Their suppliers and customers are in India. In this case, will the TCS provision apply to them? If so, how can they get registration?

A registered supplier who supplies goods or services to a customer in India through an e-commerce platform from a foreign country would be liable for TCS and would need to register in each State / UT. Each State/UT has designated …